Personal Information collected by Biconnected includes your name and contact details (including phone numbers and email addresses) and relevant information about your health. BioConnected is not able to allow you to use the App on an anomymous basis as this would prevent BioConnected providing to you the services available through the App.
By registering as a user of the App, you consent to the collection and use of the information, including Personal Information you provide, in the manner we describe in this policy.
BioConnected will use your Personal Information that it collects, to:
In addition, we will disclose your Personal Information to third parties as follows:
We will not otherwise disclose your Personal Information to any other person.
We collect personal information when you provide it to us during the registration process and at other times as you use the App or contact us. We also collect personal information from other third party service providers to us.
If you choose not to provide personal information at the time you are seeking to register as a user of the App, you will not be able to complete the registration process to access and use the App.
We may need to change this policy from time to time to make sure it stays up to date with the latest legal requirements and any changes to our management of Personal Information. When we do amend the policy, the changes will be effective straightaway.
We will take reasonable steps to let you know about any changes made to this policy. We also suggest that you revisit this policy from time to time to see whether changes have been made.
If you continue to use the App after the changes are made, then you will be agreeing to the changes.
We store your information in cloud based servers with customary security procedures to prevent unauthorised access.
Your Personal Information even if collected by us in Australia may be transferred to and stored in a country that is not Australia (on a temporary or permanent basis).
By registering as a user of and accessing the App, you agree:
*Subclause 8.1 of the APPs requires us to ensure that Overseas Recipients comply with the APPs unless, in accordance with subclause 8.2, you agree otherwise. For more information, please check the Office of the Australian Information Commissioner (OAIC) webApp.
You can access some of the information that we collect about you by logging in to your account on our App. You also have the right to make a request to access other information we hold about you and to request corrections of any errors in that information. To make an access or correction request, email us at [email protected]
We do not knowingly collect Personal Information from children under the age of 16. All Personal Information provided to us regarding our Clients is provided by you, if you are under the age of 16 is provided by or with permission of their parent or legal guardian.
We will treat your queries and complaints confidentially.
Our representative will contact you within a reasonable time after receipt of your query or complaint to discuss your concerns and outline options regarding how they may be resolved.
We will aim to ensure that your query or complaint is resolved in a timely and appropriate manner.
You may contact us by:
1 Herb Elliot Avenue
Sydney Olympic Park
If you have a complaint about our compliance with the Act and we have not resolved your complaint within 30 days’ after you first notified us of your complaint, you can refer your complaint to OAIC by visiting their App http://www.oaic.gov.au/.